Last updated: [5 October 2025]

1. Introduction
Welcome to [Your Company Name] (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [insert website URL] or use our property-related services.
We act as the data controller for the personal information you provide to us.

2. Information We Collect
We may collect and process the following types of information:

• Personal details: such as your name, email address, phone number, and postal address.

• Property information: details you provide when enquiring about, listing, or purchasing property.

• Technical data: including your IP address, browser type, and usage data collected via cookies or analytics tools.

• Communication data: including records of messages or enquiries you send through our website or email.
   

3. How We Use Your Information
We use your information to:

• Respond to your enquiries and provide property-related services.

• Send updates or information relevant to your property interests (only if you have consented).

• Improve our website, services, and user experience.

• Comply with legal obligations or resolve disputes.

We will only use your personal data when we have a lawful basis to do so — typically consent, legitimate interest, or contractual necessity.

4. Sharing Your Information
We may share your information with:

• Trusted business partners, such as estate agents, solicitors, or property service providers — where necessary to provide our services.

• Professional advisers, legal authorities, or regulators if required by law.

• IT and analytics providers who help us manage and improve our website (under strict data processing agreements).

We never sell your personal data.

5. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
When data is no longer needed, we securely delete or anonymise it.

6. Your Rights
Under UK data protection law, you have the right to:

• Access a copy of the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent at any time (where processing is based on consent).

• Object to or restrict certain processing activities.

• Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

To exercise any of these rights, please contact us at [insert email address].

7. Cookies
We use cookies and similar technologies to improve your browsing experience, analyse traffic, and personalise content.
You can manage or disable cookies in your browser settings.
For more details, please see our Cookie Policy.

8. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
However, no online system is completely secure, so we cannot guarantee absolute security.

9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
[Crown Jules Venture Ltd]
Email: [insert contact email]
Address: [insert business address]